We had Lucy who implemented day napping in Rowans bed & a later wake up time in the morning which suits us much better! The day nap is still a challenge but we are getting there. Every morning (14 of them now) we have woken Rowan up at 7.45am instead of him waking us up at 5-6am!! Still work to be done but we are on the right road.
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Janie was hugely kind, clear and encouraging with her advice on navigating a ‘reset’ with our 20 month old’s sleep and behaviour. We feel so much more equipped to navigate the toddler stage with her guidance. A hour well spent!
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My husband and I are very grateful for the amazing service we received from Janie. She was kind and patient and provided pragmatic, pertinent advice. It has helped us to establish better routines for our daughter. And for us. Janie has a compassionate and encouraging approach, which built our confidence and competence as well as respected our boundaries. She went over and above what we expected for a consultation and was incredibly responsive to our MANY questions. I am sure we will be booking in again when our next, inevitable, curve ball hits, for top tips and a good dose of reassurance
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My 5 days with Janie were everything I hoped that they would be and more. I started the week with a rough idea of routines and no clue how to get onto one! With Janie’s advice, kind but firm manner and hand holding (particularly overnight during the more challenging times) everyone is getting much more sleep and we have, in turn, a much happier and rested baby. Thank you so much!
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Janie was fantastic, my husband said she literally changed our lives. Her 48 hour overview of our routines, feeding etc was invaluable and we now have a 7 month old who (mostly) sleeps 7-7 and goes down easily for naps. Really glad we got you guys involved just wish we had done it sooner!
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The results were honestly incredible. By the second night, both George and Louis were sleeping 12 uninterrupted hours — no wake-ups, no endless rocking, no tears. Just calm, peaceful sleep for the boys, and finally, rest for us. It felt like magic — but it was all thanks to Lucy’s guidance and support.
What stood out most was Lucy’s genuine warmth and ongoing care. She was never pushy or judgmental — just thoughtful, professional, and encouraging at every step. She also made it clear that we could reach out after the 48 hours if we needed support or had questions, which gave us so much peace of mind. It was clear that she truly cared about us and wanted to make sure we continued to succeed even after the plan ended.
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The support team is absolutely brilliant - very experienced and incredibly helpful, willing to go above and beyond to help. I used their support package for sleep training and managed to get my baby to sleep through the night within a week with their advice offered at each step along the way and as a follow up. It’s been such a smooth process. Thank you! Thank you! Thank you!
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We had the absolute pleasure of welcoming Lucy into our home for three days to help sleep train our 5-month-old son, and the experience was truly life-changing. From the very start, she radiated confidence in her method and gently guided us to remove the dummy—a step we never thought we’d manage. She was endlessly reassuring and made sure our baby never had to “cry it out.
Incredibly, within just 24 hours, our little one was napping independently in his cot and no longer waking at 5 a.m. every morning. Beyond sleep, she supported us with weaning, even preparing and stocking our freezer with delicious homemade purées. Her depth of knowledge about infants and children is remarkable, and she shared so many practical tips that gave us confidence as parents.
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When we were really struggling with sleep at about 5 months we booked a 48hr ‘troubleshoot’ consultation with Janie. She has transformed our son's sleep in a matter of days and did it all with such care, love and attention that we didn't want her to leave!
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I dont know how to thank Janie enough....Today I had a 1:1 consultation and she was just A-mazing!!! Following a really difficult time with a child care setting we were using for our son, Janie was able to give me amazing support and advice about how to move forward in a really positive and structured way. She gave me great activity ideas and developmental methods for using over the next couple of months, whilst he is with family and friends before starting at his new setting in January 2026.
Thank you for all your kind words and for giving me so much confidence in just one hour! Just brilliant. Everyone who has a toddler needs a Janie...Thank you SO much
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Having Janie by my side for Leo’s sleep training was amazing! She was very knowledgeable and welcoming so I trusted her from the start. Her approach was firm but comfortable as I didn’t ever feel like I was pushed into anything. After seeing progress after day 1, her quick communication day and night meant I was able to do what was needed when different situations presented themselves.
In addition her expertise on reflux and allergies was really helpful and definitely a cherry on top!
Our little boy who was waking every 45 mins at night and had to be rocked and held for 10 minutes before putting in the cot, now goes to sleep with no crying after 5 minutes every time and has started sleeping through the night! Every happy parents and could not recommend a better person than Janie and the nanny Louenna app. Affordable and tailored advice from people who know what they are talking about.
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Alex was brilliant. Really lovely and completely reassuring. I didn’t think our son would ever go to sleep without being rocked but she sorted it immediately! He tends to get upset when anyone outside my husband and I looks after him too but he was really happy with Alex. A very positive experience!
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We had the absolute pleasure of having Lucy stay with us for 48 hours to help with our daughter’s sleep and fussy eating. Her calm, reassuring presence and practical advice made an immediate impact. Within 24 hours of implementing a few gentle tweaks to our routine, our daughter’s sleep had significantly improved – and it’s continued to get easier every day since.
Lucy also gave us clear, compassionate guidance on fussy eating. She was honest about the time it can take, but she left us feeling far more empowered and encouraged. Just a few days on, we’re already noticing real progress. Lucy has given us tools, confidence, and a sense of calm that we’ll carry forward long after her visit. We can’t recommend her enough – she’s truly brilliant.
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Eve’s sleeping has been amazing since we did the sleep training. Every night now she is going to bed between 7-7.30 and not getting up until 7ish. We have never had to feed in the night again and for quite a few days now we’re not having to go into her room at all.
Just wanted to say thanks for all your guidance and support. We’re like different people now with all this sleep!
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We had the most wonderful advice from Janie! We were desperate as our soon 2 years old who had been such a good sleeper had gone to needing us to fall asleep and waking up screaming for us several times per night, leading to us sleeping on the floor next to her night after night.
I loved Janie’s approach, she was considerate of our preferences, and advised the best way forward knowing that it would be challenging for us but it worked! In 1 day, ONE DAY!! Our little one was back to sleeping full nights, settling by herself barely crying at all and we even have to wake her up in the morning!! It is insane, I’d even say magic!! Couldn’t be happier with the results! I know we have sleep milestones ahead and I will not hesitate reaching out again as I know I will get the best advice and support from Janie. Thanks a million Janie, you are brilliant!!
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We invited Lucy to stay with us for three nights to help sleep train our 6-month-old daughter, Darcy. Lucy was incredibly friendly, professional, and a joy to have around. She possesses extensive knowledge not only about baby sleep but beyond. Before Lucy's arrival, Darcy was waking for feeds about three times a night. By the time Lucy left, Darcy was sleeping 11 to 12 hours straight without waking up, and this has continued since then. Remarkably, Lucy managed this even when Darcy rolled over for the first time on her first night and while teething. We would welcome Lucy back in a heartbeat and highly recommend her to any parent. We plan to invite Lucy again, not just for sleep training, but to spend time with her and soak up her insightful knowledge.
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Firstly, just a quick note to say how as a first time mum I have found your app extremely helpful and reassuring - and I have went on to recommend your app to three of my friends who have had babies and they all love it 🥰
I was having trouble with my 9mo sleeping through the night and with another baby on the way in 5 months we needed all the help we could get. The bespoke service we received from Janie was absolutely amazing. I was nervous about the call beforehand but she was so easy to talk to and gave me a number of helpful suggestions which left my partner and I full of confidence. I can safely say that after just two nights of her routine, our little one slept from 7pm-7am and has been a lot easier during the day also. Your bespoke service is something I would not hesitate to use again and I can safely say that I will be recommending it to my friends should they need any support. Thank you so much.
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I just wanted to leave a review of our experience with your sleep training course as we are so thrilled with the results, not only were they incredibly speedy, the whole experience felt so effortless.
I was a little apprehensive about sleep training as I couldn’t ever bring myself to let our little one cry it out, but to my surprise with just a few simple tweaks to his routine (which we were already following from your app) and understanding his noises, he slept through the night very quickly and seems to be a happier and more content baby.
We also feel really supported with the follow up calls and WhatsApp’s, a lot of sleep training courses only include the one call and no follow ups, and for us it’s been so beneficial to have those follow ups and just for someone to check in on us to see how it’s going.
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Alex has been incredibly supportive and just so lovely to liaise with, we have learnt so much from her. She’s always so positive and has made us feel very confident with everything - which is what we needed with our first baby and living abroad away from our families. We’d love to continue the course until he is 18 years old please?
